Reviews

A big thank you

“I must say a big thank you. It was a fantastic send off. I loved the fact Natasha was flexible to allow my sons to participate. **** asked at the last min to carry the coffin and **** was able to help with walking in of the coffin. Bryony did a lovely service.

Kind Regards Mandy”

One in a million

“The way you looked after ***** whilst in your care really touched us, and we will always be eternally grateful. You really are one in a million.

Kindest regards from our whole Family.
Kevin & Joy”

Compassionate

“THANK YOU FOR YOUR CARE
I lost my Dad in November and my Mum in January and Ruby Funerals at Lee looked after both of my Parents with the utmost care and professionalism. They guided me through all steps from greeting my Dad and Mum, taking them into their care , right through to saying goodbye . The whole team are extremely professional but most important of all for me, Kind Caring and Compassionate. A huge thank you to Natasha for everything XX I would also like to say thank you to Kate and Michelle for employing such wonderful people and also for ensuring that their team look amazing from top to toe when saying goodbye to those in their care. THANK YOU XX”

Thank you

“To Natasha,
Thank you so much for the support on the funeral of ****. Thank you so much for the support you gave our family.
Thank you also to the team that worked with you.

Nothing was ever too much trouble

“Dear Tash and team at Ruby Funerals,
We cannot thank you all enough for your care compassion and understanding. Nothing was ever too much trouble. You were able to be completely professional, yet still understanding and friendly. We couldn’t have done it without you.
Sincere thanks from ******”

Such a relief

“Having used Ruby’s to pick up my Nan they did this with so much dignity. Nothing was any trouble they organised all the paperwork for me. Such a relief. Nan was going to Somerset to be buried and they helped organise with the other Funeral Directors. I’m very thankful for everything you did.

Made a horrible day more bearable

“When my Mum passed away, in February this year, I felt lost and heartbroken. Natasha and the team at Lee On The Solent were so kind caring and incredibly patient when we were organising the funeral, during the funeral and afterwards as well. The prices were clear and they did everything to make a horrible day more bearable x Thank you!x

Empathy and care

To everyone at Ruby Funerals Lee On Solent
Thank you for your professionalism in making Dad’s farewell so special. Your empathy and care shown to us at this sad time was very much appreciated.”

 

Professional care & compassion

"May I take this moment of quietness to thank you, and all your staff, for the professional care and compassion which was shown to myself and my family over a most difficult period for us all. From the beginning to the end both yourself and Marilyn could not have been more sympathetic, helpful and understanding for which we are most grateful. Yours truly, Bob Howard and family."

Friendly and fully understanding

"The staff immediately put you at ease. Friendly and fully understanding, but not over sympathetic about our loss. They were highly efficient and went out of their way to meet our needs. We would have no hesitation in recommending their services to anyone in the Gosport and Fareham areas."

Perfect

"We recently used the services of Ruby Funerals, the service they provided was perfect. They accommodated our every wish, even after changing our mind about almost everything. The staff were kind, considerate & helped us every step of the way. We have no hesitation in recommending their services"

Perfectly Professional & Absolutely Personal

"I started with the advice of planning to check 3 funeral directors and due to parking got to Ruby Funerals first. As soon as I met Marilyn, I stopped thinking about external advice and knew we were in the right place. From first to last, from Marilyn, Kate & Michelle, we had maximum support. Despite me thinking I had everything under control, there was always time to talk, time for comfort. It was only later I realised that, throughout, their absolute professionalism had been quietly taking place around me. Mum had the perfect send off and that would not have happened without the lovely ladies of Ruby Funeral; our family cannot thank them or praise them enough. Ladies you were everything we needed and more."

Heartfelt thanks

"My heartfelt thanks to Katie , Michelle and the rest of the staff at Ruby Funerals - I really don't know how I could have coped without all their help, What lovely ladies they all are, thank you so much"

Kindness and compassion

"To all the staff at Ruby’s
Thank you very much for looking after my Step Mother. Everything you did for us was done with kindness and compassion. It was all very organised. Many thanks. It was such a sad time, but you made it much more bearable."

Respect and dignity

"To all who work at Ruby’s
With a special thanks to Chloe and Natasha. I am so grateful for the compassion and kindness you showed myself and my family when you arranged my lovely Mum’s funeral service. The service was beautiful and I appreciate so much the respect and dignity you granted my Mum for her final farewell. Thank you so much for everything you did for us d Mum, you took a massive burden from us and made everything seem so effortless. You guys do such an amazing job, so thank you again."

Care and attention to detail

"I am now back home and having a cup of tea with a couple of friends from today. I and they were very impressed with the whole service you gave my mother up to and including the proceedings of today. The basket looked absolutely superb / the bouquet /tribute was excellent and the care and attention to detail was very good.

I can see why you have a good reputation in the area and it's well deserved. "